You know what. I'm convinced now that the beginning of school season makes everyone dumb. Were we busy tonight? No. That doesn't bother me. What bothers me is that every single fucking table I had (all five of them in the five hours I worked) were stupid asses that didn't listen to anything I told them and only heard what they wanted to hear.
The second table I had. Walked in and sat themselves, did not say hi, did not ask for menus or anything. Just did their own thing. Which that act alone makes me want to let them sit there because we have a sign as you walk in that says wait to be seated. The fact that they did that makes me believe they can't read. But I figure I'll be in a good mood, I'll be upbeat because I need to outdo the perky girl from the Raising Cane's drive-thru I went through before I came in (seriously, that girl was just. SO HAPPY TO BE ALIVE, I can't even fjajlkdf).
They ask if we have any specials, I say no, we have no specials on Mondays for dine-ins. Just our regular prices, a large pizza with one to three single toppings for $10 or a large specialty for $12. She says oh okay and just kind of shoos me away with her hand. Fine, whatevs, I've got another table that's ready to order. A few minutes later, that woman's ready to order and she keeps asking me to clarify the pricing. And in all reality, it's. Not that hard to understand, but I do also know I'm bad at explaining things, so I physically show her on the menu how the pricing is set up and she finally gets it. I know she does because she repeats it back to me in a much more simpler way than I've ever said it.
So she orders a certain crust and it sounds like she's had it before so hey, cool. And then halfway through their meal, she pulls management aside to complain about the crust because it's too crunchy and she can't eat it. Mind you, she and her kids have already eaten half the pizza. So clearly, they can. Not to mention I pulled it from the oven myself and that crust was a perfect thin and crispy crust. But they were trying to say it was burnt and not what she ordered and Jay just kind of said "lol k w/e". Since they'd eaten half of it already, he wasn't going to do anything for them; honestly if they had a real problem, they would have complained right from the start of me setting the pizza down.
So end of the meal, they're paying and she holds her ticket up to me and asks why she was charged for the extra sauce for her wings. I showed her on the ticket that no, all the wings come with one free ranch dressing and that charge was deducted at the bottom. She quickly changed her phrasing and said no she asked about the extra charges on toppings. And the way the ticket was set up was like:
LRG THIN CRUST: $5.50PEPPERONI $1.50
ITALIAN SAUSAGE: $1.50
Add it up, it comes out to be $10, just like I said from the start. She starts bitching at me that omg I didn't tell her there were specials and she'd specifically asked about specials BUT SHE WASN'T TRIPPING but she was never coming back ever again. I honestly wish I could have seen what she thought she was looking at. Jay and I are sure she's going to be calling to make a complaint and then we'll laugh and laugh because the meal was actually perfect except for her bitching and moaning.
BUT YEAH. ALL FIVE TABLES ALL NIGHT. PAINS IN THE ASSES BECAUSE THEY DIDN'T LISTEN TO ME. Add in that I was in a bad mood before I even came in so haflaksjdf /UGH D8<
FIND OUT NEXT TIME ON ADVENTURES AT PIZZA HUT
Hi guys how are all of you, I've got a day off, sup